Wehrly Bros Delivery & Returns Information


1. Delivery

1.1We will do what we reasonably can to meet the estimated delivery timeframe referred to in the Despatch Email, (which timeframe will be within 30 days of the date of the Despatch Email), with the Goods to be delivered to the address stated in the Despatch Email. However please note that this date is only an estimate and may be affected by an Event Outside Our Control. If we are unable to meet the estimated delivery date, we will contact you with a revised estimated delivery date. You should note that, if we miss this 30 day delivery deadline, you may cancel the Contract if (i) we have refused to deliver the Goods; (ii) delivery within the delivery deadline was essential (taking all relevant circumstances into account); or (iii) you told us before we accepted your Order that delivery within the delivery deadline was essential.

1.2 The Goods will be your responsibility from delivery. If, for whatever reason, you have not paid for the Goods in full by the time they are delivered to you, you will only own the Goods when we have received payment in full, including all applicable delivery charges.


We may offer specific discounts or promotional offers from time to time. Such discount/offers will be subject to the specific terms and conditions stated on the Website in respect of these offers, in addition to these Terms.


Sale items cannot be purchased in conjunction with any other offer or discount code. This does not affect your statutory rights.

1. This offer is available for a limited period only.

2. This offer is available in selected showrooms and online only.

3. This offer applies to selected items only, while stocks last and are subject to availability.

4. No cash alternative can be offered.

5. Sale items may not be sent in their original packaging - this is reflected in the sale price.

6. Wehrly Bros. reserves the right to withdraw this offer at any time.

7. Delivery is subject to stock/size availability and usually within 1-5 working days.

2.2 Promotional codes

Promotional codes cannot be applied retrospectively to your order. If you place an order without correctly applying the promotional code we will be unable to reimburse you the discount once your order has been placed.


3.1The prices are displayed on the Website and are inclusive of VAT and any other applicable taxes (which are charged at the current rate at the time of purchase). We will do what we reasonably can to ensure that the prices stated on the Website are accurate and up to date. In the event of any pricing errors, we will notify you by email or telephone and give you the opportunity to re-confirm your Order at the correct price.

3.2 You must pay for the Goods at the time of submitting your Order. By placing your Order you will be under an obligation to pay for the Goods at that time. Payments must be made by credit/debit card (please see the relevant part of the Website for a list of those payment cards accepted and method of payment). By submitting a credit or debit card number, you: (a) confirm that your use of the particular card is authorised and that all information that you submit is true and accurate; and (b) authorise us to charge to the card all amounts payable by you to us (including VAT and any other applicable taxes) in connection with your Order. If, for whatever reason, we do not accept your Order, we will refund your payment in full.

3.3 You may be subject to validation checks and/or third party authorisations depending on your method of payment.

3.4 Please note that, even if the Contract has been concluded, we do not have to provide the Goods to you at the incorrect price if the pricing error is obvious and could reasonably have been recognised as a pricing error.


4.1If you are a consumer, you have a legal right to cancel a Contract under the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013 during the period set out below.This means that during the relevant period if you change your mind or for any other reason you decide you do not want to keep the Goods, you can notify us of your decision to cancel the Contract and receive a refund. This cancellation right does not apply in the case of any Bespoke Items or Goods sealed for hygiene or health protection reasons (for instance, earrings or other pierced items) which are unsealed after delivery. Advice about your legal right to cancel the Contract is available from the National Consumer Agency or Citizens Information Centre. Advice about your legal right to cancel the Contract is available from the National Consumer Agency or Citizens Information Centre.

4.2 You may cancel a Contract at any time from the date of the Despatch Email until the date which falls 14 (fourteen) calendar days after the day the Goods are delivered to you.

4.3To cancel a Contract, you just need to let us know that you have decided to cancel. The easiest way to do this is to email us at wehrlybros@eircom.net

You can also email us at wehrlybros@eircom.net or contact our Customer Services team by telephone on 071-9142252 or by post to 2 & 3 O'Connell Street, Sligo. If you are emailing us or writing to us please include details of your Order to help us to identify it. If you send us your cancellation notice by email or by post, then your cancellation is effective from the date you send us the email or post the letter to us.

4.4 If you cancel the Contract we will:

4.4.1refund you the price you paid for the Goods. However, please note we are permitted by law to reduce your refund to reflect any reduction in the value of the goods, if this has been caused by you handling them in a way which would not be permitted in a shop;

4.4.2refund any delivery costs you have paid, although, as permitted by law, the maximum refund will be the costs of delivery by the least expensive delivery method we offer (provided that this is a common and generally acceptable method);

4.4.3 make any refunds due to you as soon as possible and in any event within the deadlines indicated below:

(a) if you have received the Goods and we have not offered to collect them from you 14 days after the day on which we receive the Goods back from you or, if earlier, the day on which you provide us with evidence (for example, proof of posting) that you have sent the Goods back to us;

(b) if you have not received the Goods or you have received them and we have offered to collect them from you 14 days after you inform us of your decision to cancel the Contract.

4.5 If you have returned the Goods to us under this section 8 because they are faulty or mis-described, we will refund the price of the Goods in full, together with any applicable delivery charges, and any reasonable costs you incur in returning the item to us.

4.6We will refund you on the credit card or debit card used by you to pay. If you used vouchers to pay for the Goods we may refund you in vouchers.

4.7 If the Goods have been delivered to you before you cancel the Contract:

4.7.1 then you must return the Goods to us without undue delay and in any event not later than 14 days after the day on which you let us know that you wish to cancel the Contract. You can send the Goods to2 & 3 O'Connell Street,Sligo. When you notify us of your decision to cancel, we may (in exceptional circumstances and at our discretion) offer to collect the Goods from you. In such circumstances, we will collect the Goods from the address to which they were delivered and we will contact you to arrange a suitable time for collection;

4.7.2 unless the Product is faulty or not as described, you will be responsible for the cost of returning the Products to us. If we have offered to collect the Goods from you under section 8.7.1, we will charge you the direct cost to us of collection.

4.8 Because you are a consumer, we are under a legal duty to supply Goods that are in conformity with this Contract. As a consumer, you have legal rights in relation to Goods that are faulty or not as described. These legal rights are not affected by your right of return and refund in this section 8 or anything else in these Terms. Advice about your legal right to cancel the Contract is available from the National Consumer Agency or Citizens Information Centre.


5.1 We may cancel any Contract (or any part of the Contract) if for any reason the Goods are withdrawn by the manufacturer or by order of any governmental authority, in which event we will notify you by email and refund any payments you have made in respect of the Goods.


6.1 With the exception of any Bespoke Items, Goods are subject to a 14 day money back guarantee provided that they are returned to us in their original condition and packaging within 14 days of the date of delivery to you. The Goods must also be accompanied by our despatch paperwork. Where Goods are returned out with this 14 day period, but within the period of 30 days from the date of delivery, such Goods may be exchanged provided that the conditions required are met. Prior to returning the Goods, you should contact us at wehrlybros@eircom.net or call us on +353719142252. Items may be returned direct to Wehrly Bros., 2 & 3 O'Connell Street, Sligo. Subject to your statutory rights, Goods which have hygiene seals cannot be returned under this section 10 if the hygiene seals have been unsealed. Earrings cannot be returned for hygiene reasons.

6.2 Some of our Goods are subject to a manufacturer's guarantee. Such a guarantee is in addition to your legal rights in relation to faulty Goods or which are not as described. If you suspect that the Goods are faulty or defective, you must notify us (by emailing wehrlybros@eircom.net, calling +353719142252) as soon as you become aware of the defect. Your remedies in respect of any such alleged defect will depend on the terms of the manufacturer's guarantee. These guarantees often contain time limits, so it is important that you notify us as soon as possible. If the Goods are still within the manufacturer's guarantee period, we will return them to the manufacturer for testing. The manufacturer will determine if the Goods are defective and we will notify you in writing of the manufacturer's decision, the amount of any refund which is to be paid to you and when such payment will be made.


6.3If you are returning Goods to us by post or courier, we strongly recommend that you send them by way of a "signed for" delivery service to ensure proof of delivery and insurance for the Goods whilst they are in transit. We cannot be responsible for any Goods which are lost in transit. Alternatively you may take the Goods, with proof of purchase, directly to Wehrly Bros. store. Refunds will only be made to the card used to purchase the Goods.

6.4 Except as expressly provided in this section 10, this Website, the service, and the Goods are provided on an "as is" and "as available" basis. The express warranties stated above are in lieu of all other warranties, express or implied or statutory, including without limitation any implied warranties of merchantability or fitness for a particular purpose and any warranty of non-infringement.

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